Call Center Lead in Denver, CO

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Denver, CO
63765 - 81608
25th percentile
63765
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
70493
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
81608
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 58793 64350 75465 Account Manager 50310 61133 76928 Senior Customer Service Specialist 46800 53820 60548 Customer Service Specialist 42120 46800 52358 Customer Experience Specialist 43583 54698 64643 Call Center Specialist 40658 44168 55868

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