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Customer Service Manager in Dallas, TX

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Dallas, TX
56560 - 72800
25th percentile
56560
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
63280
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
72800
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 48720 59360 74480 Senior Customer Service Specialist 45080 52360 58240 Customer Experience Specialist 42280 52920 62440 Customer Service Specialist 40880 45360 50680 Call Center Specialist 38920 42560 53760

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