Browse jobs Find the right job type for you Explore how we help job seekers Finance and Accounting Technology Marketing and Creative Administrative and Customer Support Legal Preview candidates Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Administrative and Customer Support Legal Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2025 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Diversity and inclusion Browse jobs Find your next hire Our locations

NOC Technician in Chicago, IL

Network Operations Center (NOC) Technician Job Description

Network operations center (NOC) technicians are responsible for monitoring a company’s network systems. They are around-the-clock first responders for troubleshooting routers, switches and phone platforms. They need strong understanding of IP and/or optical networks and are adaptable and flexible in dealing with a variety of people. Strong problem-solving, communication and customer service skills are essential. Must have previous experience in NOC, and technical experience with programming, operating systems including Linux, network monitoring and performance tools may be required. A bachelor’s degree in information systems, computer science, computer engineering or a related field is preferred.

Typical network operations center (NOC) technician duties:

Monitoring CPU performance, networks, servers and applicationsEfficiently and accurately managing any assigned trouble tickets and other projects to resolutionEscalating for higher-level support to Tier II, Tier III and managementMaintaining and repairing systems, such as server routing, firewalls, IP switching and remote access protocolsProviding accurate technical and customer service support and consistent customer communicationManaging coordination of vendor services, such as telecommunications and secure data storage

Looking for a network operations center (NOC) technician or a network operations center (NOC) technician job?

Submit your resume or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your network operations center technician recruitment needs.
Salary for NOC Technician in Chicago, IL
73810 - 113155
25th percentile
73810
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
92415
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
113155
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Network/Cloud Architect 165005 205875 243390 Wireless Network Engineer 143960 175375 203435 Network/Cloud Manager 137555 172630 198555 Network/Cloud Engineer 132065 158295 185440 Network/Cloud Administrator 106140 129930 152500 Telecommunications Specialist 81435 98515 117120 Systems Engineer 119255 145485 181170 IT Systems Analyst 105530 127490 157990 Systems Administrator 96075 117425 140910 Cloud Computing Analyst 111325 141825 171715
Tell us about the position
Permanent Placement Contract Talent
Contact information