2024 Healthcare Salaries and Hiring Trends | Robert Half

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Healthcare: Administrative Healthcare: Administrative Member Services Healthcare: Administrative Office Services Healthcare: Finance
Position Title 25th Percentile 50th Percentile 75th Percentile Credentialing Specialist 43250 48250 56250 Patient Registration/Intake/Admissions Specialist 36500 39000 44250 Insurance Referral Coordinator 36750 38250 44750 Insurance Verification Specialist 37000 39000 45750 Insurance Authorization Specialist 37250 39750 45750 Medical Scheduler 36750 38750 42250 Medical Coding Manager 65750 73000 83500 Certified Professional Coder 51500 57750 66750 Medical Data Entry Specialist 35250 36750 41000 Patient Access/Services Specialist 35500 39000 44500 Medical Customer Service Specialist 35500 39750 45500 Electronic Medical Records Specialist 32500 34500 37750
25th Percentile
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th Percentile
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th Percentile
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

Hiring Trends in Healthcare

Finance specialists, administrative professionals sought

Competition is expected to remain high through 2024 for healthcare finance specialists. Demand also persists for administrative professionals with experience in medical coding, medical data entry and patient services.

2 hiring solutions hard-pressed managers adopt

The fast pace of work in the healthcare field often leaves managers with little time for recruitment. Many are working with talent solutions firms to find the skilled professionals they need. Some managers also consider less-experienced candidates who show high potential for on-the-job training.
Administration

Office services

Medical billing and collections

Revenue cycle

Contract professionals keep business on track

Healthcare managers are relying heavily on contract professionals to help address the high volume of work and limit bottlenecks. Many interim workers are being offered permanent roles.
Administration Billing and
collections
Payment
processing
Office services Revenue cycle Claims
processing
Administration Billing and
collections
Payment
processing
Office services Revenue cycle Claims
processing

In-demand accreditations and skills  

Certified professional biller (CPB) Certified professional coder (CPC) Electronic medical records systems (Cerner, Epic) Registered health information administrator (RHIA) Registered health information technician (RHIT) Workday

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How do we determine our salary figures? See our methodology. The salaries listed in the salary tables represent starting compensation only, meaning pay for someone new to a company in the position listed. Our estimates do not include bonuses, benefits or perks. We report salaries in percentiles and ranges, recognizing that professionals join companies at varied experience levels. Other data referenced in this Salary Guide is based on online surveys developed by Robert Half and conducted by independent research firms. Respondents included hiring managers and employees from small (less than $50 million in revenues), midsize ($50 million to $1 billion) and large ($1 billion or greater) private, publicly listed and public sector organizations across the United States.