2025 Healthcare Salaries and Hiring Trends

Emerging technologies are reshaping the skill sets managers seek in the healthcare support field. In particular, professionals with AI experience are sought to handle duties such as patient scheduling, revenue cycle management, medical coding and transcribing telehealth visits.

Salary increases are not keeping up with the demand for nonclinical healthcare professionals. Measures to improve work-life balance, including hybrid work and flexible schedules, can help attract talent. Managers who hire less-experienced professionals and train them can have more recruiting success than those who hold out for a unicorn candidate.

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Enter your city to localize national average salaries. Starting salaries can vary greatly depending on a professional’s skills and experience, the company’s size and industry, and demand for the role.

Healthcare: Administrative

Healthcare: Administrative Member Services

Healthcare: Administrative Office Services

Healthcare: Finance

Position Title

25th Percentile

50th Percentile

75th Percentile

Credentialing Specialist

43750

48750

56750

Patient Registration/Intake/Admissions Specialist

38250

41250

44750

Insurance Referral Coordinator

36750

38750

45250

Insurance Verification Specialist

37000

39500

46500

Insurance Authorization Specialist

37250

40250

46250

Medical Scheduler

37500

39500

43000

Medical Coding Manager

65750

73000

83500

Certified Professional Coder

52500

58750

68000

Medical Data Entry Specialist

36250

39500

43750

Patient Access/Services Specialist

36500

40250

44500

Medical Customer Service Specialist

35750

40000

45750

Electronic Medical Records Specialist

33000

35000

38250

25th Percentile

The candidate is new to the role and building the needed skills, experience and autonomy.

50th Percentile

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th Percentile

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Salary and Hiring Trends in Healthcare

Increased demand for healthcare services is prompting hiring for nonclinical roles, especially those related to telehealth, patient services and the revenue cycle. There is also greater need for professionals experienced with industry software and AI.

of healthcare managers are experiencing challenges finding highly skilled job candidates. of healthcare managers are experiencing challenges finding highly skilled job candidates.

How much should I pay or earn?

For jobs that can be done remotely, 69% of healthcare support managers are willing to increase starting salaries for new hires to work in the office full or part time. Of those, 58% are offering workers up to 20% more pay to come in 4 to 5 days per week, but professionals in this field prefer an average of 3 days per week on-site.

of healthcare support professionals prefer jobs that allow remote or hybrid work. of healthcare support professionals prefer jobs that allow remote or hybrid work.

Paying for
professional
certifications Upskilling
employees Reskilling
employees for
new roles Cross-training
employees Engaging
skilled contract
talent Using managed
services Paying for
professional
certifications Upskilling
employees Reskilling
employees for
new roles Cross-training
employees Engaging
skilled contract
talent Using managed
services

The hottest healthcare jobs and skills

Jobs

Medical biller

Medical billing manager

Medical coder

Medical collections specialist

Medical executive assistant

Medical office administrator

Medical receptionist

Medical scheduler

Member services manager

Skills and certifications

Certified professional biller (CPB)

Certified professional coder (CPC)

Electronic medical records systems (Cerner, Epic)

Registered health information administrator (RHIA)

Registered health information technician (RHIT)

Workday

Medical administration Medical administration

Office services Office services

Member services Member services

Medical billing and collections Medical billing and collections

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Hiring managers: Need more insights? Schedule a Salary Guide walk-through

The salary benchmarks listed in the Salary Guide From Robert Half are the result of a rigorous, multistep process to ensure our projections accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary ranges. Learn more about our methodology.

The salaries listed in the salary tables represent starting compensation only, meaning pay for someone new to a company in the position listed. Company size, industry and the availability of remote work options can influence salaries. Our estimates do not include bonuses, benefits or perks. We report salaries in percentiles and ranges, recognizing that professionals join companies at varied experience levels.

Non-salary data referenced in this Salary Guide is based on online surveys developed by Robert Half and conducted by independent research firms. Respondents include hiring managers and workers from small (1-99 employees), midsize (100-999 employees) and large (1,000-plus employees) private, publicly listed and public sector organizations across the United States.