Senior Customer Service Specialist in Indianapolis, IN

Senior Customer Service Specialist Job Description

Duties include those described for customer service representative, but the position requires stronger work experience for each function. Additional duties may include resolving customer complaints, managing database records, drafting status reports on customer service issues, and supervising staff.

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Salary for Senior Customer Service Specialist in Indianapolis, IN
38800 - 50198
25th percentile
38800
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
44620
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
50198
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 48743 53350 62565 Account Manager 41710 50683 63778 Customer Service Specialist 34920 38800 43408 Customer Experience Specialist 36133 45348 53593 Call Center Lead 52865 58443 67658 Call Center Specialist 33708 36618 46318

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