The customer experience marketing manager is a data-driven position on marketing teams. These professionals manage and oversee the mapping of all processes aimed at the customer journey, including direct web traffic, inbound inquiries, television, print and digital media, and channels such as social media, mobile and geotagging. Customer experience marketing managers must be versatile and flexible in their outlook and willing to embrace several marketing disciplines to help the company create positive interactions with customers. Employers often prefer candidates who have a strong understanding of the company’s business and market.
Developing personalization strategies based on analysis of data to pursue new clients and better manage existing relationshipsSupervising implementation of all customer relationship strategiesWorking with support teams to analyze data from multiple sources with the goal of building better relationships with customers
Looking for a customer experience marketing manager or a customer experience marketing manager job?
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
75000
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
89750
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
