Customer Service Specialist in New York, NY

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in New York, NY
49680 - 61755
25th percentile
49680
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
55200
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
61755
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 69345 75900 89010 Account Manager 59340 72105 90735 Senior Customer Service Specialist 55200 63480 71415 Customer Experience Specialist 51405 64515 76245 Call Center Lead 75210 83145 96255 Call Center Specialist 47955 52095 65895

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